Privacy Policy

    Your privacy is fundamental to how we build and operate Alpha Tales. This policy explains how we collect, use, and protect your information.

    Our Privacy Principles

    Data Minimization

    We only collect data necessary to provide our services

    Transparency

    Clear information about what data we collect and why

    Security First

    Industry-standard encryption and security measures

    User Control

    You control your data and can delete it anytime

    Quick Navigation

    1. Information We Collect

    Account Information

    When you create an account, we collect:

    • Name and email address
    • Company or organization name (if applicable)
    • Profile information you choose to provide
    • Authentication credentials (securely hashed)

    Project and Usage Data

    To provide our AI-powered services, we collect:

    • Project descriptions, requirements, and documentation you create
    • User stories, features, and validation data
    • Team collaboration and sharing preferences
    • Usage patterns and feature interactions
    • AI model interactions and generated content

    Technical Information

    We automatically collect certain technical data:

    • IP address and general location information
    • Browser type, version, and operating system
    • Device information and screen resolution
    • Log data including access times and pages visited
    • Performance and error reporting data

    2. How We Use Your Information

    We use your information to:

    Service Delivery

    • Provide AI-powered project validation
    • Generate project documentation and insights
    • Enable team collaboration features
    • Process payments and manage subscriptions

    Service Improvement

    • Improve AI model accuracy and relevance
    • Develop new features and capabilities
    • Analyze usage patterns and performance
    • Conduct research and development

    Communication

    • Send service updates and notifications
    • Respond to support requests
    • Share relevant product announcements
    • Provide security and account alerts

    Legal & Security

    • Comply with legal obligations
    • Protect against fraud and abuse
    • Enforce our terms of service
    • Maintain system security and integrity

    3. Data Sharing and Disclosure

    We do not sell, rent, or trade your personal information. We only share data in these limited circumstances:

    With Your Consent

    When you explicitly authorize us to share information with third parties.

    Service Providers

    We work with trusted third-party service providers who help us operate Alpha Tales, including:

    • Cloud infrastructure providers (for hosting and data storage)
    • Payment processors (for billing and subscription management)
    • Analytics providers (for usage insights and performance monitoring)
    • AI/ML service providers (for enhanced AI capabilities)

    These providers are contractually bound to protect your data and use it only for specified purposes.

    Legal Requirements

    We may disclose information when required by law, such as in response to valid legal process or to protect our rights and safety.

    Business Transfers

    In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

    4. Data Security

    We implement comprehensive security measures to protect your information:

    Encryption

    • Data encrypted in transit (TLS 1.3)
    • Data encrypted at rest (AES-256)
    • End-to-end encryption for sensitive data

    Access Controls

    • Multi-factor authentication
    • Role-based access controls
    • Regular access reviews and audits

    Infrastructure

    • SOC 2 compliant cloud providers
    • Network security and firewalls
    • Regular security assessments

    Monitoring

    • 24/7 security monitoring
    • Automated threat detection
    • Incident response procedures

    While we implement industry-standard security measures, no system is 100% secure. We continuously monitor and improve our security practices.

    5. Your Rights and Choices

    You have the following rights regarding your personal information:

    Access & Portability

    Request a copy of your personal data and export your project data at any time.

    Correction

    Update or correct your personal information through your account settings.

    Deletion

    Request deletion of your account and associated data (subject to legal retention requirements).

    Objection

    Object to certain processing activities or withdraw consent where applicable.

    To exercise these rights, contact us at privacy@alphatales.io or use the privacy controls in your account settings.

    6. Cookies and Tracking Technologies

    We use cookies and similar technologies to enhance your experience:

    Essential Cookies

    Required for basic site functionality, authentication, and security. These cannot be disabled.

    Functional Cookies

    Remember your preferences, settings, and previous actions to provide a personalized experience.

    Analytics Cookies

    Help us understand how you use Alpha Tales so we can improve the service. These are anonymized and aggregated.

    You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality.

    7. International Data Transfers

    Alpha Tales operates globally, and your information may be processed in countries other than your own. We ensure appropriate safeguards are in place:

    • Data processing agreements with service providers
    • Standard contractual clauses for EU data transfers
    • Adequacy decisions and certification schemes where applicable
    • Regular compliance assessments and audits

    We maintain the same level of protection for your data regardless of where it is processed.

    8. Data Retention

    We retain your information only as long as necessary:

    • Account Data: Retained while your account is active and for a reasonable period after closure
    • Project Data: Retained according to your subscription plan and deletion requests
    • Usage Data: Aggregated and anonymized data may be retained for service improvement
    • Legal Requirements: Some data may be retained longer to comply with legal obligations

    When data is no longer needed, we securely delete or anonymize it according to our data retention schedule.

    9. Children's Privacy

    Alpha Tales is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

    If you believe we have collected information from a child under 13, please contact us immediately and we will take steps to remove such information.

    10. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

    We will notify you of any material changes by email or through a prominent notice on our website. Your continued use of Alpha Tales after such changes constitutes acceptance of the updated policy.

    Contact Us About Privacy

    If you have questions about this Privacy Policy or our privacy practices, please contact us:

    Data Protection Officer

    dpo@alphatales.io

    We will respond to your privacy-related inquiries within 30 days.